Welcome to Hopelink's Appointment Scheduler

Our appointment phone line and online scheduler are open for appointments now. Please note that appointments are limited and get filled very quickly. If you are a PSE customer, you can also apply for PSE HELP online directly via pse.com; however, to receive LIHEAP you must have a confirmed appointment. 

If you have a Shut off or Disconnect notice or less than 10-day supply of oil, wood or propane please call your nearest Hopelink center to schedule an emergency appointment. 

List of Documents You Will Need

We will need the documents below to process your LIHEAP application. Your specialist can help answer any questions regarding eligibility and documentation during your appointment.

• Household Identification
  • Picture ID for the primary applicant
  • Social Security Cards for each person in the household
• Proof of Address
  • Most recent Energy Bill (preferred)
  • Additional document will be need if your name is not on the Energy Bill.
• Income Documentation
  • All adults must provide income documentation for the last 1 to 3 calendar months prior to the month of the appointment.

For more information about income, please refer to Income Tips link.

Please note after reviewing your documents we may request additional information to complete your application.

PSE customers can apply for PSE HELP and Bill Discount program without additional documentation or proof of income through Hopelink or directly via pse.com. For more information about PSE's assistance programs, visit here.

Seattle City Light customers may be eligible for up to 60% monthly discount on their energy billing rate. Visit Seattle City Light's Utility Discount Program or call (206)-684- 0268.

 Scheduling Tips and Additional Info - Click Here 

 Income Tips - Click Here