Update: Hopelink is currently scheduling telephone appointments only. Funding and services are available and we encourage households to apply for our program, but services will be handled remotely. We’ve made this temporary change in order to support the health of our participants, volunteers, and staff as our community responds to the instances of Coronavirus in our area.
Failure to bring all required documentation with you to your appointment will delay your assistance. We require below documents:
The 3 types of required documentation are proof of identity, proof of address, and proof of income.
For Self Employed income, please provide business ledgers or business bank statements listing gross income. If you have business expenses, you can choose to accept a standard $100 deduction each month or you will need to bring the receipts or bank statements. These must show the description of the expense, the date, and the amount in order for the expense to be deducted from gross income. Hopelink's energy assistance program cannot deduct everything that can be deducted on taxes. Tax forms are not acceptable as proof of self employed income or expenses.
Please note after reviewing your documents we may request additional information to complete your application.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time by calling our automated phone system at (425) 658-2592 and following the instructions.